Terms and Conditions
Last updated: January 2025
1. Acceptance of Terms
By accessing and using Tranquil Property Management services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
2. Use of Service
Tranquil provides property management tools and services. You agree to use our services only for lawful purposes and in accordance with these terms. You are responsible for maintaining the confidentiality of your account credentials.
3. User Accounts
When you create an account with us, you must provide accurate and complete information. You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
4. Privacy and Data Protection
We take your privacy seriously. All personal data is collected, processed, and stored in accordance with applicable data protection laws. We implement appropriate security measures to protect your information from unauthorized access.
5. Property Management Services
Our services include but are not limited to maintenance tracking, utility management, tenant communications, and payment processing. We strive to provide reliable and efficient services but do not guarantee uninterrupted access.
6. Payment Terms
Certain features of our service may require payment. You agree to provide current, complete, and accurate billing information. All fees are non-refundable unless otherwise stated in our refund policy.
7. Intellectual Property
The service and its original content, features, and functionality are owned by Tranquil Property Management and are protected by international copyright, trademark, and other intellectual property laws.
8. Limitation of Liability
Tranquil shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. We provide the service on an as-is basis.
9. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify users of any changes by posting the new terms on this page. Your continued use of the service after such modifications constitutes acceptance of the updated terms.
10. Termination
We may terminate or suspend your account immediately, without prior notice, for any breach of these terms. Upon termination, your right to use the service will immediately cease.
11. Contact Information
If you have any questions about these terms, please contact us at tranquilresidences254@gmail.com or call us at +(254)722-816-969.